COLORADO BENEFITS MANAGEMENT SYSTEM

COLORADO BENEFITS MANAGEMENT SYSTEM:

COLORADO BENEFITS MANAGEMENT SYSTEM


Litigation
The CBMS litigation is ongoing. The June 5th 2006 trial date was vacated with no new trial date set.

CBMS Hotline
T
he 1-800 number that the Colorado Center on Law and Policy has staffed for over one year is closed. Clients and service providers who need help accessing benefits should call the following state hotlines:

For problems with public assistance, food stamps or cash assistance: 1-800-536-5298. Spanish and English-speaking operators are available M-F 8:00 AM to 5:00 PM, except state holidays.

For  problems with Medicaid/CHP+: 1-800-221-3943 or 303-866-3513 (Denver metro)

Training for Advocates
Clients are still experiencing delays and problems accessing benefits. The Center understands the burden placed on service providers and advocates who are attempting to assist them and has hosted two training sessions on CBMS and client advocacy. If you missed these trainings but would like the information, please contact Rita Young and 303-573-5669 ext. 307 or Muriel Arvay, CBMS Coordinator, at extension 308.

The Center extends its gratitude to all the staff and volunteers assisting with the case.

Judge Coughlin Issues Ruling in CBMS Case.

In December 2004, Judge John Coughlin issued his decision in the CBMS case (attached). It represents a substantial victory for the plaintiffs. Main points of the decision include: 

  • Ordering the State to reduce the number of cases outside of timely processing (45 days for most Medicaid and CHP+) by 40% by 2/28/05 and another 40% each 60 days thereafter until the State is meeting federal guidelines for timely processing.
  • Ordering the State to create an emergency processing unit with an adequately staffed 1-800 number to handle cases that are out of timely processing; cases where eligible families have had their benefits delayed or terminated erroneously; and cases where the family is facing an extreme emergency such as imminent hunger or loss of housing.  This emergency unit is ordered to resolve such cases within 5 days and needs to be established by 12/31/04.
  • Ordering the State to fix the issues with incorrect noticing by 2/28/05.
  • Ordering the State to keep the Benefits Freeze Flag in place until the court determines it is time to take it off (this is a very technical issue but I know those of you in the counties will appreciate it--please let me know if you have questions about this one).

The Colorado Center on Law and Policy Files Suit Against the State of Colorado

On Aug. 30, 2004, CCLP  lawyers joined with lawyers in private practice in Denver and the Welfare Law Center in NY to sue to delay or perfect the implementation of Colorado's Benefits Management System (CBMS). CBMS is a large scale computer system designed to integrate public benefits processing in several program areas, including Food Stamps, TANF (Colorado Works), Medicaid. Colorado's Old Age Pension, Aid to the Needy Disabled, and others. The Denver District Court initially granted an injunction prohibiting the State from requiring applicants from signing documents which were made to contain false information to help the computer system operate. In September, he denied plaintiffs request to shut the system down and revert for a period to pre-existing systems while the new CBMS is improved.  The case is ongoing, with CCLP lawyers Elisabeth Arenales, Maureen Farrell, and Ed Kahn representing benefits recipients and applicants whose cases have been delayed or mishandled by the system. Denver lawyer Michael Cook of Sherman & Howard is plaintiffs' lead counsel. CCLP has received substantial factual assistance from agencies serving the poor throughout the State. Defendants are the State Directors of Human Services and Health Care Policy and Finance. Hawthorne-Bey v. Reinertson, D Dist Ct, 04 CV 7059.

 

Reductions in Medicaid Non-Emergency Transportation Services

The Medicaid program is required to ensure that Medicaid participants can get back and forth to Medicaid covered services.  During the 2003 Colorado Legislative Session, lawmakers reduced Colorado’s Medicaid transportation budget by approximately two-thirds (a decrease of $7.6 million).  In order to implement this budget cut, the Colorado Medical Services Board adopted rules that deny those Medicaid participants who do not need a specialized form of medical transportation access to Medicaid transportation services.  Those rules took effect July 1, 2003.

Probably the largest impact of this new rule was on those participants who went without medical care because they were unable to afford transportation to get to a doctor’s office.   Medicaid is, of course, designed to serve very low income people.  The majority of those on Medicaid in Colorado are children who qualify only if their family income is less than 100% of the federal poverty level ($18,400 annual income for a family of four) and do not have a car worth more than $1500[1].  Many disabled adults in the program have incomes of only about $589 a month.  People who live in rural areas were also impacted, particularly those who had to travel to Denver or a metropolitan area for specialty care.  Even for people who qualified under the new regulations, the process has proven to be extraordinarily cumbersome for doctors and participants – so cumbersome, in fact, that it has resulted in denial of care even for those who should still qualify for transportation services under the new rule.   

 Colorado Legal Services (“CLS”) filed a Complaint in Denver District Court in August 2003.   Erskine v. Department of Health Care Policy and Financing challenges the new transportation regulations on behalf of two children who became ineligible for transportation services under the regulations that took effect on July 2003.  The Complaint seeks to have the regulation vacated and asks that a regulation that complies with federal law be adopted.   California and Rhode Island Courts have invalidated similar Medicaid transportation restrictions.  Bingham v. Obledo 195 Cal Rptr. 142 (1983); Conti v. Ferguson C.A. No. 99-5109, R.I. Superior Ct. (2001).   A Motion for Summary Judgment was filed and has now been fully briefed.  CCLP testified in opposition to the rule before the Medical Services Board and is assisting CLS with this case.

 The Centers for Medicare and Medicaid Services (“CMS”) did approve Colorado’s State Plan Amendment in January 2004, but required as a condition of approval that Colorado “assure” transportation services.   Amended rules were approved on an emergency basis by the Colorado Medical Services Board on March 12, 2004. Those rules added back in mileage reimbursement and bus tokens and passes. (Rule at: http://www.chcpf.state.co.us/HCPF/msb/attachments/04-02-19-Aapril%20final.pdf

and Agency Letter at:  http://www.chcpf.state.co.us/HCPF/refmat/AL04-006.html)

CLS and the Center on Law and Policy testified that this change was not sufficient to comply with the federal requirement to assure that those on Medicaid can get back and forth to Medicaid covered services.   People, particularly those in rural areas, who are unable to drive or have an unreliable vehicle or where there is no public transit system will still not be able to get to care. 

There is also a bill that has now passed the Colorado Legislature (HB-4-1220) that changes Colorado’s Medicaid non-emergency transportation program from an optional service to an administrative program.  The Colorado Department of Health Care Policy and Financing’s position is that this change in law will provide them with more flexibility to tailor the program to meet the needs of people in various parts of the state.  There will be additional rule changes to implement this change in the law within the next few months.

If you or anyone you know is having difficulty accessing Medicaid covered services because you cannot get back and forth to care, please contact:  Elisabeth Arenales at (303) 573-5669 x 302.

For full text of Denver Post article, click here.


 

[1] Note that children qualify for the BabyCare KidsCare program from age 0-6 if their family’s income is less than 133% of the federal poverty level  ($24,472annual income for a family of 4).  Children ages 6-18 qualify at 100% FPL as noted above.  Both groups are subject to the “asset test” which limits eligibility to families that have a car valued at $1500 or less and up to $1000 in additional assets.